Current guests on-site, recent reviewers, past visitors. We route to whoever can answer best, right now.
← FeaturesTrust · Flagship
Live Witness ★
Ask someone who is there right now. Answers in minutes from verified humans. The feature no one else has.
Ask someone who is there right now.
- <3 minMedian reply
- 247Hotels live
- 98.4%Answered first try
Anatomy of the feature
How Live Witness works
Verified humans answer in minutes. AI screens every question. Always a reply, even when no one is online.
Every question is checked for politeness, privacy and relevance before it ever reaches a human. No spam, no harassment.
Question goes to current guests first. After 5 minutes it widens to recent reviewers. After 15 minutes to past visitors.
Useful answers earn account credit and badges. Anonymity stays optional — only the Verified ✓ badge is visible.
Deeper look
Three pools. One promise: an answer.
Live Witness routes your question to whoever can answer best, right now — a guest already on-site, a recent reviewer, or a past visitor.
- On-site guests get the first 5 minutes — they see the room you'll sleep in tonight.
- After 5 minutes, recent reviewers join. After 15, past visitors. AI Twin at 30.
- Every question is screened for tone and privacy before a human ever sees it.
- Witnesses earn account credit and a Verified badge — anonymity stays optional.
Sofia M., room 314 at Hotel Marina in Dubai, answered Marcus three minutes after his 1:47 am question. The booking went through at 1:52.
Real example
A booking saved at 1 AM
Marcus opens a Dubai hotel at 1:47 AM. Sofia — guest in room 314 — replies three minutes later.
Live Witness · Flagship
A booking saved at 1:47 AM.
Marcus thinks at 1:47 AM about booking Anna's hotel in Dubai — south-facing rooms might be noisy. He asks Sofia, who has been sleeping there for three nights. Three minutes later, he books.
<3 minMedian reply time
€5Per useful answer
30 minAI Twin fallback
100%Always a reply
Triple-glazed, very quiet. I've slept like a baby here three nights running.
Sofia M. Live Witness · Room 314Hotel Marina, Dubai Marina
With vs. without
A 1 am question, two endings
The same buyer hesitates over the same booking. Watch what closes it.
WithoutOld way: hope reception is awake
- Booking abandoned because the front desk replies in the morning.
- Reviews are months old and tell you nothing about tonight.
- Generic chatbot routes the question into a void.
With DOMIVENDOMOWith Live Witness
- Sofia replies from room 314 in three minutes. Booking closes at 1:52.
- Answers come from someone who slept there last night.
- Verified humans first, AI Twin only as the fallback.
Powered by
Trust infrastructure that scales
Veriff for identity. AWS Bedrock with hard guardrails for the AI fallback. Stripe Connect pays witnesses out.
- VeriffVerified stay + ID
- AWS BedrockAI Twin fallback at 30 min
- Stripe ConnectWitness payouts in 24h
- GDPR · EU serversEnd-to-end encrypted
Where it shows up
Live Witness lives on stays
Today it runs on hotels, vacation rentals and ryokans. Real-estate categories are next.
Feature FAQ
Things people ask about Live Witness
Ready when you are
Ask someone who is there.
Activate Live Witness on your listing in minutes.